Privacy Policy of Medical Voyage
This Privacy Policy describes how Medical Voyage (“we,” “us,” or “our”) collects, uses, and protects your personal information when you use our website and services. By using our website, you consent to the collection and use of your information as described in this policy.
1. Information We Collect We may collect the following types of information from you when you use our website or interact with our services:
Personal Identification Information: This includes your name, email address, phone number, mailing address, and any other information that can be used to contact or identify you.
Medical Information: For the purpose of facilitating your medical travel, we may collect medical history, preferences, and treatment requirements that are necessary for providing services.
Payment Information: For transactions, we may collect billing information, including credit card details, billing address, and other payment-related information.
Technical Information: We may collect information about your use of our website, such as your IP address, browser type, device information, and usage patterns.
2. How We Use Your Information
We use the information we collect to:
Provide you with medical travel and concierge services as requested.
Arrange consultations with our partner clinics
Communicate with you regarding services, changes, or updates to your travel and treatment.
Process your payments and assist with transaction-related inquiries.
Improve our services by analyzing customer behavior and feedback.
Comply with legal obligations and resolve disputes.
3. How We Protect Your Information
We use reasonable physical, technical, and administrative measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no security system is completely secure, and we cannot guarantee the security of your information transmitted to our website.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your personal information with:
Service Providers: We may share your data with medical providers, clinics, and other necessary third parties involved in delivering the services you request.
Legal Requirements: If required by law, we may disclose your information to government authorities or legal entities in response to subpoenas, court orders, or other legal processes.
5. Cookies and Tracking Technologies
We may use cookies and other tracking technologies to enhance your experience on our website. Cookies help us remember your preferences and track usage patterns to improve our services. You can control the use of cookies through your browser settings.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal data, including:
The right to access and update your information.
The right to request the deletion of your personal information.
The right to object to the processing of your data or withdraw consent.
To exercise these rights, please contact us using the details below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of other sites, and this Privacy Policy does not apply to third-party sites. We encourage you to read the privacy policies of any third-party websites you visit.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time. When we make changes, we will update the "Effective Date" at the top of the policy. We encourage you to review this policy periodically for any updates or changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Medical Voyage
8710 Horton Rd SW, Calgary, AB T2V 0P7
8215 112 St NW, Edmonton, AB